Tuesday, July 30, 2019

Brussels to Madrid by plane


There is a reason or more why I no longer want to fly. We had decided to fly to Madrid because a 22 hour train trip with changes did not sound too exciting, especially with all our luggage.
We had made arrangements with a taxi driver the day before and he was there waiting at 6:30 for us. Our flight was scheduled for 10:45 but I always like to arrive early, in case of problems.
First thing was the check in counter wasn’t open until 9. Finally we went to check in and the lady picked on us because I hadn’t told them about the mobility scooter. I told her that I didn’t see anywhere online to do that. While checking in our luggage, she made a mistake, she labeled the scooter as luggage, even though I would take it up to the door of the plane.

We then went through security. They were very curious about my backpack. I thought maybe it was the portable concentrator, but that ended up not being the problem. It was the adjustable wrench and screwdrivers that I had purchased in Rome to make adjustments on the scooter. He said I couldn’t take them, so I made a present of them to him. As you know, I might stab someone with the screwdrivers, but I asked him what was wrong with the adjustable wrench and he said “since it is six inches long, I could hit someone with it”. Oh well. By the way, when on the plane, I ordered a bottle of Schweppes Tonic and it was given to me in a glass bottle. I think that is a more formidable weapon than a wrench.
Flight was good.
Got to Madrid and the scooter was not waiting for me at the plane’s door. A person with a wheelchair was there to take me to the baggage claim. Let me tell you, we went down many ramps and outside to a special van which gave us an amazing tour of the whole outside and underground of the airport. Then another person picked me up in a wheelchair and took us to the baggage area.
Got the bags, but no scooter. So the attendant took us to the place where special items were supposed to be delivered. Hung out there for at least a half hour. Lilia then went back to the baggage claim area and the staff person went over to the Iberia counter for assistance. Lilia found it at the original baggage claim. 
Fernanda and Karol were there to pick us up as we exited and we had an enjoyable ride to their house. 
There were other guests there from Belgium and Rome that were just leaving to go to Mayorca. Chatted for awhile and had dinner.
All in all a good day.

1 comment:

  1. Ugh. I would send them a letter! That's unacceptable for an airline to not properly accommodate wheelchairs and scooters.
    Maria

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